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  1. Racemail
  2. Documentation

Documentation

Getting started

  • Glossary of terms
  • First steps

Campaigns

  • Creating campaigns
  • Adding a survey to a campaign
  • Saving a campaign
  • Testing your campaign
  • Duplicating campaigns
  • Using the email designer
See all 19 articles

Reports

  • Understanding email click rates
  • Tracking campaign performance
  • Understanding open rates
  • Complaints, bounces and unsubscribes
  • Tracking click rate activity

Automation

  • Creating automations
  • Creating and automating your welcome email

Manage contacts

  • Creating new lists
  • Managing contacts
  • Importing contacts
  • Removing a contact
  • Creating a segment
  • Adding attributes to your list
See all 8 articles

Sign up forms

  • Creating and adding a subscription form to your website
  • Choosing the default sender address for welcome and confirmation emails

Accounts

  • Requesting account deletion
  • Use the suppression list
  • Add a new sender
  • Set my timezone
  • Adding and editing users
  • Setting up and managing sender emails
See all 8 articles

Billing

  • Information on security
  • Billing & Plans
  • Updating your account limits

Delivery troubleshooting

  • Understanding role-based emails
  • Feedback loops
  • Deliverability basics
  • Understanding bounces, unsubscribes and complaints
  • My email does not reach the recipient
  • Blacklisting of my domain
See all 14 articles
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